Job: Clinical Educator

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Job Description

# of Openings
Job Location
US-CA-San Jose
Posted Date
Position Type
Regular Full-Time
FLSA Status
Featured Job

Opportunity Details:

About Us:

From coast to coast, Rural/Metro employees are tied together by their overwhelming desire to help others. Every day and every call for our team of highly-trained professionals is different than the one before.

At Rural/Metro, we celebrate the successes of our team members, and doing the right thing for those we serve.

Rural/Metro is a leader in private ambulance and fire protection services in 21 states and more than 700 communities nationwide. Rural/Metro has provided high-quality patient care, met and exceeded the expectations of the communities we serve, and invested in the success of our employees since 1948.


Position Summary

Provides medical quality assurance, training and education for continuing education classes, and academy classes for field personnel.


  • Responsible for the training of all new field personnel within the Division (NEOP).
  • Development and delivery of Divisional New Employee Orientation Program.
  • Ensure proper delivery of customer service training to new divisional employees.
  • Train all new employees in all legal, regulatory, and company requirements for PCR/documentation.
  • Train all new employees in all required components of Certified Emergency Vehicle Operator training. Ensuring the delivery, retention, and demonstration of safe driving skills as required by company policy.
  • Communicate and train all new divisional employees on all policies and procedures.
  • Responsible for the training and review of proper patient handling techniques for new employees.
  • Verification of knowledge and confirmation of required skills for new employees.
  • Confirm that all new employees have completed all mandated Compliance Training.
  • Assist Management with critical new hire employment training
  • Performance management of all Advanced and/or Basic Life Support personnel including remedial training, mentoring, and maintenance of Advanced and/or Basic Life Support certification status for field employees.
  • Communicate and train all ALS and/or BLS employees on all policies and procedures.
  • Confirms the delivery, retention, and demonstration of safe driving skills as needed for incumbent employee remediation.
  • Demonstrates strong facilitation skills in investigating, analyzing, and solving a myriad of complex ALS and/or BLS and/or field training issues.
  • Works with Divisional HR to train employees and implement policies and procedures as needed.
  • Develops and delivers all EMT and/or Paramedic recertification classes.
  • Instructs all initial and recertification courses for CPR courses.
  • Works with Management to deliver and confirm compliance with all OSHA. Mandated training and TB testing.
  • Tracks training requirements and metrics to ensure compliance.

Assignment of Precepting Shifts

  • Develop, communicate and assign preceptor rotation schedule for NEOP, CEVO, and Paramedic Academies.
  • Trains, develops and mentors all field preceptors for new NEOP and Paramedic Academies.
  • Annually reviews the performance of each field preceptor.

Organizational Training

  • Partners with the Management in conducting Division ALS and/or BLS training as needed.
  • Responsible for all Divisional ALS and/or BLS field staffs completion of company standard position based training.
  • Works with the Management to ensure training is completed for all corporate and divisional programs and polices.
  • Assist Management and training department with locating company resources for any new required company or contract training requirement.
  • Ability to conduct engaging and informational training
  • Strong presentation skills
  • Strong communication skills
  • Excellent knowledge of MS Office
  • Ability to convey complex data in a manner that makes it easy to understand
Educational Requirements:
  • High school diploma or general education degree (GED)
  • 5+ years of experience of industry experience.
  • Current state Paramedic certification or Registered Nurse License as required by County or State.
  • Current CPR Pro certification card
  • Current ACLS card
  • Current state Driver’s License in good standing.
  • Satisfactory driving record in accordance with the Company’s Driving Policy.
Closing Statement:

Rural/Metro Corporation is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.