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Why Rural/Metro


Why Work for Rural/Metro?

Since 1948, Rural/Metro has been a national leader in private ambulance and fire protection services. Today, we support 21 states and nearly 700 communities in some of the largest metropolitan areas, including Phoenix, Denver, San Diego, Knoxville, Buffalo, Syracuse and Rochester.

Our nationwide team is tied together by an overwhelming desire to help others. It’s their passion and life calling to serve people—and it’s the reason they choose to work with Rural/Metro.

Our goal is to optimize patient outcomes.

We’re always looking to improve patient care by inviting new ideas and promoting employee communication. We encourage a company culture where everyone works for the patients and serves their communities.

We're on the forefront of technology.

We work hard to make it easier for our field employees to take care of patients. From electronic patient care record (ePCR) systems that provide rapid and accurate patient data to digital video technology that monitors safe driving standards of our crews, we continuously strive to be a leader in our field.

We invest in our employees and their potential.

We recognize that our employees are the foundation for success. Because of their commitment and passion, we've been able to grow our reputation to where it is today. That's why Rural/Metro is equally committed to providing employees and their families with benefits that support a healthy, happy life.

Rural/Metro provides an affordable comprehensive benefits program that offers financial protection, promotes wellness and provides choices. Rural/Metro provides the programs, and you decide which benefits will work for you, who to cover and how to use them.

  • Healthcare Coverage Options - Savings Plan and Co-Pay Plan
  • Dental Insurance
  • Vision Insurance
  • Wellness Plan
  • Health Saving Account & Flexible Spending Accounts
  • Basic Life and AD&D Insurance
  • Long Term Disability
  • Employee Assistance Program & Prepaid Legal Plan
  • Ongoing Training and Development

*Benefits options may differ in organizations that operate under a collective bargaining agreement (CBA).

We value and promote diversity.

At Rural/Metro, we're committed to creating a culture that directly reflects the diversity of our patients, partners and communities we serve. As a result, we actively recruit, hire and build teams with diverse backgrounds, knowledge and experience. We believe this commitment to inclusion is a key to excellence.

We provide reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation in writing by reaching out to our People Services department at